Privacy Policy – Beepagro Africa

BEEPAGRO AFRICA PRIVACY POLICY


We understand how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of our services. It will explain the choices you have about how your personal information is used and how we protect that information.

We advise you to read this Privacy Policy carefully.


This Privacy Policy applies to websites owned and operated by us that are intended for use by consumers and including the mobile optimized versions of these sites and our Mobile Device Applications or "Apps" (we refer to these sites and Apps collectively as the “Sites”). We refer to the Sites and Apps, along with the information and services made available to you through the Sites and Apps, as the “Services.”


This Privacy Policy also applies to the consumer-facing version of any Product. Except where noted, statements in this Privacy Policy with respect to the Sites also apply to the Apps. If you do not want us to collect, use or disclose information about you and your use of the Services as described in this Privacy Policy, then you should not use the Services. By using the Services, you must agree to the Terms of Use, which is the contract between us and users of the Services. By accepting the Terms of Use, you confirm that you have read and understand this Privacy Policy and our Cookie Policy and you acknowledge that we will store, use and otherwise process your information in the jurisdiction where we are located.


References to “We” or “Us” have the same meaning as defined in the Terms and Condition or Terms of Use. We may share information among our subsidiaries or websites that are owned or controlled by us, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.


INFORMATION COLLECTED ABOUT YOU

Some of our Services do not retain your personal information, while others especially the App and certain of our registration-only Apps store your personal information in accordance with this Privacy Policy. Even if you do not register with or provide any personal information to Us, we collect information about your use of the Sites and Apps and the Services. We may also acquire information about our users from external sources.

When you use the Services, we collect information as follows:

Registration
While you may use most of the Services without registering, certain Services do require that you register with Us for them to function properly. If you choose to register or update an existing account with Us or access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, email address and date of birth, and a username and password to access your account. You are responsible for ensuring the accuracy of the personal information that you submit to Us.

Email Newsletters
At registration and at various times as you use the Sites, you will be given the option of providing us with personal information in order to receive informational/promotional newsletters – via email from Us.

Email a Friend
If you use our invite via email to invite a friend to our Site, We will automatically send your friend a one-time email inviting him or her to visit the site using your name and email as invitation sender. We do not use your friend's email information for any other purpose. We will only use the information you provide to send the requested email to your friend.

If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please use the Contact Us link provided at the bottom of every page of the Sites.

This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to us by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to us.

Services and Device Information
When you access and use the Services, we automatically collect and store in server logs information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, ad engagement, clicks and the associated dates and times). We may also collect device-specific information when you install and use an App including your device model, operating system information, advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device) and App version and usage information. When enabled by you, we collect precise location information provided by your mobile device, which you may disable through the device settings.

Cookies Technology
We use cookies to collect information about your use of the Services. “Cookies” are small data files assigned to your browser when you visit a Site which enable recognition of your browser and collect and store information about your use of the Services, as described above.


INFORMATION ABOUT YOUR USE OF OUR SERVICES

We may use the information collected from your use of the Services for the following purposes:

  • To provide, maintain, and improve our Services.
  • To respond to your inquiries and send administrative communications related to your use of the Sites and Services.
  • To gather feedback about the Sites and Services to enhance user experience.
  • To send you secure electronic messages, newsletters, or promotional materials based on your preferences and usage of the Services, only with your explicit consent.
  • To analyze trends and user behavior, including how often certain areas of the Sites are visited and how Services are being utilized, in order to improve functionality.
  • To deliver personalized content and advertisements, on and off the Sites, based on user demographics and interests, but only with user consent.
  • To detect and prevent fraud and safeguard the Services and users.
  • To identify and address technical issues related to the Services.
  • To conduct research and measurement activities, but only with anonymized or aggregated data.
  • To administer your account.

We may also use your personal information for other purposes, but only with your explicit consent at the time of data collection.


Combining Information

We may combine the information you provide to us with other information from third parties (e.g., demographic and geographic data), but only for the purposes mentioned in this Privacy Policy, such as research and to improve advertising effectiveness. Any combined data will be anonymized or aggregated to ensure your identity is not personally identifiable.

We do not sell your personal information to third parties without your consent.



Sharing Your Information

Our Subsidiaries and Corporate Affiliates


We may share your personal information with our subsidiaries, affiliates, or companies acquired by or merged with us, but only in ways that are consistent with this Privacy Policy. In the event of a corporate change such as a merger or sale of assets, we will ensure that your data is protected and treated according to this policy or any updated version that is communicated to you.

Third-Party Advertising and Websites
We may share non-personal information (such as cookie IDs or IP addresses) with third-party advertisers and service providers who help deliver advertising or content on our Sites and third-party websites. This will only occur with your consent. We do not share personally identifiable information with third parties without explicit consent.

Please note, if you access Third-Party Websites via our Services, their privacy policies and terms will apply to the information you share there. We are not responsible for the privacy practices of these Third-Party Websites. You should review their privacy policies before sharing personal information.

Social Media Widgets

Our Sites may include social media widgets (e.g., "Share" buttons) that allow interaction with social media platforms. These widgets may collect your browsing data, which is managed by the third party providing the widget. You can manage your privacy settings directly with the relevant social media platform.

Compliance with Legal Obligations

We may disclose personal information to government authorities, law enforcement, or private parties in compliance with legal obligations, including:

  • To comply with laws, regulations, subpoenas, or court orders.
  • To protect our rights, your safety, or the safety of others.
  • To investigate fraud, respond to government requests, or defend legal claims.


Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. You may request the deletion of your personal information by contacting us, and we will delete it unless retention is necessary for legal, security, or operational reasons.


DATA PROTECTION MECHANISMS

At BeepAgro Africa, safeguarding your sensitive data is our top priority. We adhere to the highest security standards and ensure your information is protected through the following mechanisms:


1. Encryption
All sensitive data, including personal and financial information, is encrypted both in transit and at rest. We use industry-standard encryption protocols, such as TLS (Transport Layer Security) for data in transit and AES-256 encryption for data at rest, ensuring that your information is protected from unauthorized access or interception.

2. Access Controls
We employ Role-Based Access Control (RBAC) to ensure that only authorized personnel have access to sensitive data. Access is granted based on job roles, and we enforce multi-factor authentication (MFA) for all critical systems. Regular audits of access rights are conducted to minimize potential risks.

3. Data Minimization
BeepAgro Africa follows a principle of data minimization, collecting only the necessary information required to deliver our services. We do not retain sensitive data longer than necessary for legal, operational, or regulatory purposes, and we periodically review data to ensure its relevancy.

4. Regular Security Audits
We conduct regular security audits, vulnerability assessments, and penetration testing of our systems to identify and mitigate any potential threats. Our systems are monitored in real-time, and any anomalies are swiftly addressed to ensure the continued safety of your data.

5. User Controls
We provide users with full control over their personal data. You can access, download, and delete your information at any time through our platform. If you wish to modify or permanently delete your data, you may request this via our support channels, and we will process your request in accordance with applicable regulations.

6. Third-Party Service Providers
Any third-party service providers we engage, such as cloud storage providers, are required to comply with data protection standards that match or exceed our own. We enter into Data Processing Agreements (DPAs) with third parties, ensuring that your data is processed securely and lawfully. We routinely review their compliance with data protection standards to ensure your data remains secure.


YOUR CHOICES AND RIGHTS

Updating/Removing Your Personal Information
If you do not want your personal information used by us as provided in this Privacy Policy, you should not use the Sites, Apps and Services. You can correct, update or review personal information you have previously submitted by going back to the specific Service, logging-in and making the desired change. You can also update any personal information you have submitted by contacting us using the contact information listed below or through the Contact Us link provided at the bottom of every page of the Sites.

If you have registered and desire to delete any of your registration information you have provided to us from our systems please contact us through the Contact provided the page of the Sites. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Sites from our servers.

When you sign up to receive email communications for any of our Services, including our email newsletters, or at any time, you can choose to opt out of receiving additional newsletters or other email communications from us or our advertisers or sponsors.

You can unsubscribe from an email newsletter by following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails.

Mobile Opt-out
You may also control interest-based advertising on your mobile device by enabling the “Limit Ad Tracking” setting in your iOS device’s settings or “Opt out of Ads Personalization” in your Android device’s settings. This will not prevent you from seeing advertisements, but will limit the use of device advertising identifiers to personalize ads based on your interests. If you have questions about how to reject cookies on your specific device please check with the device manufacturer.

Additional Information for Visitors from the European Economic Area (“EEA”)
When you use the Services, we collect, store, use and otherwise process your personal information as described in this Privacy Policy. We rely on a number of legal bases to process your information, including where:
(i) necessary for our legitimate interests in providing and improving the Services including offering you content and advertising that may be of interest to you;
(ii) necessary for our legitimate interest in keeping the Services, Sites and Apps safe and secure;
(iii) necessary for the legitimate interests of our service providers and partners;
(iv) necessary to perform our contractual obligations in the Terms of Use;
(v) you have consented to the processing, which you can revoke at any time (however a revocation does not affect the lawfulness of processing of your personal data that occurred prior to the date of revocation);
(vi) you have expressly made the information public, e.g., in a message board or other public forums;
(vii) necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena or court order or to exercise or defend legal claims; and
(viii) necessary to protect your vital interests, or those of others.

If you are a user in the EEA, you can:
(i) access personal information we have about you (we will try to provide information within 30 days of your request);
(ii) have your personal information corrected or deleted (in most cases you can correct personal information you have submitted to us by going back to the specific Service, logging-in and making the desired change);
(iii) in certain circumstances, you can object to our processing of your personal information and we will discontinue such processing unless we have compelling legitimate grounds to continue;
(iv) withdraw consent previously provided (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); or
(v) if you believe that we have not complied with applicable data protection laws, you may lodge a complaint with your local supervisory authority. If you wish to inquire as to whether we maintain any of your personal information and if so, whether you wish to exercise any of those rights that are available to you with respect to such personal information, you may contact us as described on this Site. We will respond to your request within a reasonable timeframe. Where we process your personal information for direct marketing purposes, you can opt-out through the unsubscribe link in the email communications we send to you, by changing your subscription preferences in your account settings or as otherwise specified in this Privacy Policy.

We will retain your personal information for as long as necessary to provide the Services to you and fulfil the purposes described in this Privacy Policy. This is also the case for third parties within whom we share your information to perform services on our behalf. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it.

If you have registered with us and you no longer want us to use your registration information to provide the Services to you, you may close your account.

Contacting Us About Your Personal Information or Privacy Please send us an email by using the Contact Us link at the bottom of the home page of the Site if you have any questions about this Privacy Policy or the personal information we maintain about you.

Changes to this Privacy Policy
We reserve the right to change or modify this Privacy Policy and any of our Services at any time and any changes will be effective upon being posted unless we advise otherwise. By continuing to use the Services after changes are made to this Privacy Policy, you agree to such changes. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.



Last Updated: 29th September 2024